Car Insurance Quotes
We Understand Your Motor Insurance Needs
Acorn Insurance are here to help find a car insurance policy that is right for you, even if you have been refused cover elsewhere.
- Get a hassle-free quote for specialist car insurance now
- Enjoy instant UK car cover that will not break the bank
- Benefit from our valued experience and efficient service
Get an Online Car Insurance Quote Today
OR simply call our UK car insurance team now! Discuss your needs with us and we will help you find a policy that works for you: 01704 33 90 00
What is Included in Your Car Cover Policy?
As a specialist car insurance provider, we offer different cover levels alongside a number of helpful benefits at the basic level of cover.
- 24/7 Accident & Claims Helpline
- Comprehensive; Third Party, Fire & Theft; or Third Party Only
- A Courtesy Car Provided for Over 21s
- Glass Windscreen Cover*
- Third Party Cover When Driving in Certain Parts of Europe*
- Cover Considered, Even if You Have Points on Your Licence
- Legal Expenses Covered, as Standard
- 14 Day Cooling Off Period
- Personal Accident Cover*
Optional Extras
- Key Care – For lost, misplaced or stolen keys (including the cost of having locks replaced if required).
- Breakdown Cover – Enjoy the peace of mind of having Acorn Insurance Breakdown Cover at your side. This includes all callouts at home and at the road-side.**
*All of our motor insurance policies are subject to terms and conditions so please take the time to read our full terms and conditions before taking out a policy.
**Please note — claims reported with the first 48 hours will not be covered.
Already an Acorn Insurance Customer?
Are all your car insurance details up to date? If not, you will need to inform us as soon as possible to avoid your policy being invalidated or cancelled.
Make a Change to My Motor Insurance Policy
Click here to make simple changes to your policy online.
OR feel free to contact our friendly team now on 01704 33 90 00 (option 3) who will be more than happy to help you and answer any questions that you might have.
Car Insurance FAQs
How can I get a quote and buy a policy?
You can get a car insurance quote online at any time. You will need to enter your details, choose the cover you require and then you can buy your policy. After you have purchased, we will send you your policy documents. They will also be available to view and download in the customer portal.
How do I make changes to my policy including change my car, add/remove a named driver, or change my address etc?
You can access and make changes to your policy at any time by logging in to the customer portal. If you cannot see the option you need, please contact us using our webchat.
How do I update my contact details?
You can update your phone number or email address on our website by completing this form. If you want to update your phone number only, this can also be done on our customer portal.
How do I cancel my policy and will I get a refund?
To request a cancellation, please fill out this form or you can cancel your policy using the customer portal. We will provide you with a quote to confirm any fees, whether a refund is due, or if there is a balance still to pay.
What is included in my level of cover?
- Third Party Only (TPO) – Provides cover to a third party for unlimited injury and third party property damage up to £20,000,000.
- Third Party Fire & Theft (TPFT) – Provides cover for your own vehicle against fire or theft, cover to a third party for unlimited injury, and third party property damage up to £20,000,000.
- Comprehensive – Provides cover for your own vehicle against accidental damage, fire or theft, cover to a third party for unlimited injury, and third party property damage up to £20,000,000.
Please check the Certificate of Motor Insurance and the Insurance Product Information Document in your policy documents under ‘Cover’ to find out exactly what you are covered for. You can also find this by logging in to the customer portal.
What usage do I have and how can I change usage?
Your usage is shown on the Certificate of Motor Insurance in your policy documents under ‘Limitations as to use’. You can also find this by logging in to the customer portal, where you can request to change the vehicle usage if you need to.
Can I add fast food delivery or courier usage onto my car policy?
You can request a change to your vehicle usage by logging in to the customer portal.
If the option is available, you will be able to get a quote and update your policy online. If the usage you need is not available or you are unable to get a quote in the customer portal, please contact us via the webchat. We will review your policy and explore any other options that may be available to you.
It is important that you have the correct cover in place before using your vehicle for delivery or courier work.
Do I have breakdown cover on my car policy?
To check if you have breakdown cover, please refer to the customer portal. Any optional products you have selected will be listed on the policy details page.
Do I have driving other vehicles (DOV) cover on my policy?
DOV will be shown on the Certificate of Motor Insurance in your policy documents and in the endorsements section in the customer portal. If it is not listed, you will not be covered for this. Please log in or check your documents before driving another vehicle.
Am I covered to drive my car in Europe?
Our car insurance policies provide the minimum legal cover in certain European countries for a limited number of days per year. Comprehensive cover abroad is not automatically provided. Please check your policy documents before you travel and contact us if you need extended or upgraded cover.
Can I use my van or taxi No Claims Discount (NCD) on a car policy?
Yes, you can transfer NCD from a taxi or van policy to a car policy, providing all acceptance criteria is met. You will need to provide proof of your NCD from your previous insurer. Please check our specific rules during the quote process. Please be aware, once you have transferred taxi NCD to a car policy, it cannot be transferred back to taxi.
Where do I upload requested documents (e.g. No Claims Discount, licence, proof of address)?
You can upload any documents we have requested using this form.
How do I get proof of No Claims Discount (NCD) from you when I leave?
Once your policy has ended and any outstanding amounts are settled, we will automatically send your NCD by email within 72 hours of your policy cancelling or expiring. If you have not received it within this time, please request proof of your NCD by using this form.
How do I check how many years No Claims Discount (NCD) I have?
Policyholders accrue 1 year of NCD for each full policy year they are claim-free. This can be found on your NCD certificate, Statement of Fact or renewal invitation.
Where can I find my policy documents?
All your policy documents are available to view on the customer portal. They are also emailed to you when you first purchase your policy, and in your mid‑term adjustment pack whenever you make a change.
The documents include your Policy Schedule, Certificate of Insurance, Insurance Product Information Document, Policy Booklet and our Terms of Business. If you need us to resend any documents, please contact us using our webchat.
How do I change my Direct Debit details?
You can make changes to your finance agreement by logging in to the customer portal. If you cannot see the option you need, please contact us on our webchat.
Can I change my payment date?
You can make changes to your payment date by logging in to the customer portal. If you cannot see the option you need, please contact us on our webchat.
How do I pay a missed payment?
You can make payments to your finance agreement by logging in to the customer portal. If you cannot see the option you need, you can also speak to us on our webchat.
I am struggling with payments – what support is available?
If you are worried about making payments, please visit the Financial Help or Help & Support pages on our website to review your options. If you cannot see the option you need, please contact us on our webchat.
I am having trouble logging into the customer portal – how do I register or reset my password?
On the customer portal login page, use the “Create an Account” option if it is your first time using the portal, or “Forgot Password” if you cannot remember your details. You will then need to follow the on‑screen steps.
If you still cannot access your account, or you have recently changed your email address, please contact us on our webchat.
What happens when my policy is due for renewal?
A renewal invitation will be sent to you approximately a month before your policy is due to lapse. This will also be available in the customer portal before your policy end date. Log in to the customer portal to review your renewal premium and check your cover.
If you wish to make any changes during your renewal period, which is the final 30 days of your policy duration, then please call our renewals team on 01704 339 327. Our opening hours are Monday to Saturday, 09:00 – 17:30.
Why have I been asked for extra documents?
Sometimes we need extra documents to verify the information on your policy and make sure everything is set up correctly. This is standard practice across insurers. We may ask for documents such as your driving licence, proof of No Claims Discount (NCD), proof of address or proof of vehicle ownership. Please upload any requested documents using our Upload Documents form.
How do I report a claim or incident?
When accidents happen, we are here for you. Our claims notification team is available 24/7 to report your claim. Please contact us even if you do not intend on making a claim. Click here for further contact details.
How do I make a windscreen claim?
The windscreen claims notification team is available 24/7 to report your claim as quickly as possible. Click here for further contact details.
Will I get a courtesy car in the event of a claim?
You can check whether courtesy car cover is included* or not by checking your policy documents here.
If it is included and your car is being repaired by an approved repairer, we will confirm the arrangements during your claim.
*Terms and conditions apply
Specialist UK Car Cover
We specialise in providing effective, practical auto insurance, for every kind of motorist. Often, it can be problematic finding cover if your driving history conflicts with what a standard car insurer considers to be ‘normal’.
At Acorn Insurance, we will also consider providing car insurance for those who have driving convictions, as well as drivers who – for whatever reason – may find it difficult to find private car cover. Our specialist car insurers are happy to help you find the right driving insurance. So, if you are in need of dedicated motor cover, we will endeavour to provide private car insurance that is suitable for your needs.
Acorn Insurance are always happy to discuss your precise car insurance needs. Why not get in touch to discuss your requirements further? Call us on 01704 33 90 00, or click “Get a Quote”, for an online assessment, today.