+44 (0)1704 339000 quotes@acorninsure.co.uk

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Existing Customer


  • Monday: 08:00 to 19:00
  • Tuesday-Friday: 09:00 to 19:00
  • Saturday: 09:00 to 17:30

At Acorn Insurance, we pride ourselves on always being available to help our customers! Please feel free to contact us and our experienced and friendly UK-based customer service team if you have any issues or concerns regarding your Acorn Insurance policy. To make sure you get through to the right department, please take a look at the below contact numbers. If in doubt, call our main number and choose the relevant department from the options presented.

Contact Number: 01704 339 000 (OPTION 2)

Customer Services: 01704 339 335

Car Insurance

No matter what your driving history, we could help you save on your car insurance.

Contact Number: 01704 272 727 (OPTION 1)

Opening Hours:

  • Monday- Friday: 09:00 to 21:00
  • Saturday: 09:00 to 17:30

24 Hour Claim Line: 0330 107 0540

Taxi Insurance

Annual and short term taxi insurance that doesn’t break the bank.

Contact Number: 01704 339 922

Opening Hours

  • Monday-Friday: 09:00 to 19:00
  • Saturday: 09:00 to 17:30

24 Hour Claim Line: 0330 107 0541

Home Insurance

Specialist home and contents insurance, for UK homeowners and tenants.

Contact Number: 01704 339 924

Opening Hours

  • Monday- Friday: 09:00 to 17:00
  • Saturday: Closed

Home Emergency: 0330 331 0748

Email: householdquotes@acorninsure.com

Standard Claims: 0330 331 0747

Motor Trade

Competitive motor trade insurance for MOT test centres, car valet businesses and auto traders.

Contact Number: 01704 339 928

Opening Hours

  • Monday-Friday: 09:00 to 17:30
  • Saturday: 09:00 to 12:30

24 Hour Claim Line: 0330 107 0544

Van Insurance

Competitive van insurance for UK business owners and couriers.

Contact Number: 01704 339 926

Opening Hours

  • Monday-Friday: 09:00 to 21:00
  • Saturday: 09:00 to 17:30

24 Hour Claim Line: 0330 107 0542

Head Office

Our head office is based in Formby, just outside of Liverpool.

Sometimes our customers prefer to write to us directly, so please feel free to do so. We aim to respond as soon as possible to any customer concerns and enquiries, so that we can make sure that our customers are 100% satisfied.

Write to us:

Acorn Insurance Services Limited,
The Lighthouse, 98 Liverpool Road,
Formby, Liverpool, Merseyside,
L37 6BS

Need to Make a Complaint?

We aim to make all of our customers happy, so please contact us directly if you have a complaint or concern regarding our business or services, so that we can put things right.

It is our intention to provide a high level of service at all times. However we recognise that things can go wrong occasionally and if this occurs we are committed to resolving matters promptly and fairly. If you wish to register a complaint, please contact us first and we will try to put things right, immediately. In all cases please quote your policy number or other reference we have given you.

Email: complaints@acorninsure.com